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Getting Beyond Browsing

How can I help you? I am just browsing!

We advise and train customers all over the world. And they all share the same experience. Ask someone “Is there something I can help you find?”, and 99,9% responded that the answer would be: “No thanks, I’m just browsing.” 

But are we really? And why do we still respond this way, when we actually DO need help finding something? And how can sellers break through this barrier with strategic or power questions?


Our blueprint North American team wrote a very interesting article on this, explaining the psychology behind this response and how to use proper questioning to break the code:

Read it now > How to Use Sales Negotiation Psychology to Ask Better Questions of Your Customers.